How to Put Your iPhone in Diagnostics Mode - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

How to Put Your iPhone in Diagnostics Mode

by

Apple in April 2022 launched a dedicated Self Service Repair program for ‌iPhone‌ that provides the repair manuals, parts, and tools necessary for fixing the display, battery, bottom speaker, camera, display, SIM Tray, and Taptic Engine.

iphone self service repair 3
If you repair your iPhone using ‌Self Service Repair‌, you might be asked to put your iPhone in diagnostics mode as part of the System Configuration process. The following steps show you how.

  1. Turn off your iPhone like so: Press and hold either volume button and the Side button until the power-off slider appears on the screen.
    iphone 12 buttons front

  2. Drag the slider and wait for your device to turn off.
    power off

  3. Press and hold both the volume up and volume down buttons.
  4. With both volume buttons still held down, plug your Lightning cable into your iPhone and connect it to a power adapter or a computer.
  5. Release the buttons when the Apple logo appears.
  6. When a message appears saying "Diagnostics allow Apple to identify potential hardware and software issues with this device," tap Start Diagnostics.

For everything you need to know about the Self Repair program, including whether it's actually worth using over alternative repair options, be sure to check out our comprehensive guide.

Popular Stories

Apple Event Logo

Apple Working on All-New Operating System

Wednesday July 29, 2026 11:39 am PDT by
Apple is developing an all-new operating system that is essentially a mix of tvOS, watchOS, and iOS, according to Bloomberg's Mark Gurman. In a report this week, he said the operating system will feature a grid of icons, widgets, and apps, along with customizable clock faces. The new software platform is intended for Apple's long-rumored smart home hub. With built-in facial recognition,...
imac video apple feature

Apple Made Its Second-Biggest Acquisition Ever This Year

Wednesday July 29, 2026 12:03 pm PDT by
Apple this year acquired Israeli startup Q.ai for close to $2 billion, according to the Financial Times. That would make this Apple's second-biggest acquisition ever, after it paid $3 billion for the popular headphone maker Beats in 2014. This is also the largest known Apple acquisition since the company purchased Intel's smartphone modem business and patents for $1 billion in 2019. Q.ai...
Dynamic Island iPhone 18 Pro Feature

iPhone 18 Pro: Twelve Changes Coming to Apple's Next Flagship

Thursday July 30, 2026 3:43 am PDT by
We're less than two months out from the launch of Apple's premium next-generation smartphone lineup, and while we're not expecting a dramatic change in terms of functionality, there are still several enhancements rumored to be coming to the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth noting is that Apple is reportedly planning a major change to its iPhone release cycle this year,...

🔗 Related Apple News & Rumors

Stay updated with the latest Apple ecosystem news and verified rumors