NHS COVID-19 Contact Tracing App Has Told 1.7 Million in England and Wales to Isolate Since September - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

NHS COVID-19 Contact Tracing App Has Told 1.7 Million in England and Wales to Isolate Since September

NHS COVID-19, the contact tracing app created by the U.K. government, has alerted 1.7 million users to isolate following close contact with someone who goes on to test positive.

exposure notification cartoon
That's according to an official GOV.UK press release from the Department of Heath and Social Care, which has been collating data about the app since it was launched in September 2020.

Over 1.7 million app users across England and Wales have been advised to isolate by the NHS COVID-19 app following a close contact with someone who goes on to test positive, new data published today shows.

The NHS COVID-19 app has been breaking chains of transmission to protect users and their communities since its launch in September.

Like other apps that take advantage of the anonymized Exposure Notification API from Apple and Google, NHS COVID-19 is designed to track who people come into contact with each other using Bluetooth, providing a notification if one of those people later comes down with the coronavirus.

Along with using a Bluetooth-based solution, NHS COVID-19 lets users scan QR codes to register visits to locations like stores and restaurants to aid in contact tracing, with U.K. businesses being encouraged to display QR posters for visitors to scan.

According to the press release, the app has now been downloaded 21.63 million times, representing 56% of the eligible population aged 16+ with a smartphone and was the second most downloaded free iPhone app on the App Store in 2020.

However, only about 16.5 million people are currently actively using the contact-tracing tool, which is 24% below the app's latest download tally. The difference is likely due to users uninstalling the app, disabling contact-tracing, or not activating it all.

Research conducted by scientists at The Alan Turing Institute and Oxford University shows for every 1% increase in app users, the number of coronavirus cases in the population can be reduced by 2.3%.

Research by the Turing/Oxford team into the epidemiological impact of the app also points to a causal link between app use and reduced case numbers, with their analysis suggesting the NHS COVID-19 app has prevented 600,000 cases since it was launched.

"The NHS COVID-19 app is an important tool in our pandemic response," said Health and Social Care Secretary Matt Hancock. "We know it has instructed hundreds of thousands of at-risk people to self-isolate since it launched in September – including me – and this analysis shows it has been hugely effective at breaking chains of transmission, preventing an estimated 600,000 cases."

The NHS did not initially plan to use Apple and Google's ‌‌Exposure Notification‌‌ API and was instead pursuing a different solution, but after the announcement of the API the NHS changed course and decided to work on an app using the Apple/Google API after all.

Zuhlke UK, the firm behind the contact tracing app, told the BBC that despite the positive signs shown in the number of downloads of the app, it was essential for users to start re-activating its features as lockdown measures gradually eased.

"The data suggests that we have made a dent in the overall infection rate," said Wolfgang Emmerich, chief executive of Zuhlke UK.

"What we really have to do now, particularly as we're preparing to come out of lockdown, is to drive that adoption rate back up and to get people to switch [the app] back on again."

Emmerich also told the BBC that his team had put plans to extend the app to older iPhone models on the back burner so as to prioritize other new features, but declined to say what they are.

Note: Due to the political or social nature of the discussion regarding this topic, the discussion thread is located in our Political News forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Popular Stories

generic tracking prompt orange

Apple Hit With $2.7 Billion Lawsuit Over App Tracking Rules

Thursday September 3, 2026 7:46 am PDT by
Apple is facing a £2 billion ($2.7 billion) lawsuit in London accusing it of imposing stricter App Tracking Transparency rules on third party developers than on its own advertising services (via Reuters). The case, filed at London's Competition Appeal Tribunal, follows a similar suit in which the tribunal ordered Apple to pay around £1.5 billion over App Store commissions last October, a...
Home Hub Command Center with Dome Base Feature

Apple Smart Home Hub to Feature iMac G4-Style Design

Wednesday September 30, 2026 4:36 am PDT by
Apple's long-rumored smart home hub will have an iMac G4-style design and a host of unique features, Bloomberg's Mark Gurman reports. The smart home hub is said to feature a square 6-inch display, with variants that can be placed on a countertop or mounted on a wall. It features a single FaceTime camera on the front, with microphones and speakers in its connected base. Gurman described the...
HomePod minis on gradient feature 1 1

Three New Apple Smart Home Products Coming on October 13

Wednesday September 30, 2026 4:04 am PDT by
Apple plans to introduce a series of new smart home products on Tuesday, October 13, according to Bloomberg's Mark Gurman. Apple reportedly plans to debut its long-awaited smart home hub device, a new HomePod mini, and a new Apple TV on the date. The new HomePod mini and Apple TV are set to retain their existing designs, but tout faster chips to support Siri AI. The new HomePod mini will...

Top Rated Comments

Wando64 Avatar
74 months ago
"...only about 16.5 million people are currently actively using the contact-tracing tool, which is 24% below the app's latest download tally. The difference is likely due to users uninstalling the app, disabling contact-tracing, or not activating it all."

If YOU don't use the Contact Tracing App, YOU are part of the problem. Stop making excuses and be part of the solution instead. It is not a perfect tool, but it is the one we have.
Score: 18 Votes (Like | Disagree)
Bazooka-joe Avatar
74 months ago
Before lockdown my local pub would not allow anyone in unless they actually had the app and scanned in.
Score: 7 Votes (Like | Disagree)
Eddy Munn Avatar
74 months ago
This app is so much better than the one they originally wanted to build!
Score: 7 Votes (Like | Disagree)
74 months ago

That is a bit of the problem now, very few people are going to places that require you to have it. I haven’t actually opened the app for months.
Whats that got to do with it. It works in the background. I haven't opened it since last summer when I needed it to get into pubs etc but I still get a monthly notification that its still tracking and checking.

The issue is that far too many people in the UK are selfish ***** who wouldn't isolate even if they got a notification. They did a (somewhat limited) survey recently and found that something like 13% of people would get on a plane with COVID symptoms.

The last year has shown me how truly selfish a lot of people are.
Score: 5 Votes (Like | Disagree)
iphonehype Avatar
74 months ago

Whats that got to do with it. It works in the background. I haven't opened it since last summer when I needed it to get into pubs etc but I still get a monthly notification that its still tracking and checking.

The issue is that far too many people in the UK are selfish ***** who wouldn't isolate even if they got a notification. They did a (somewhat limited) survey recently and found that something like 13% of people would get on a plane with COVID symptoms.

The last year has shown me how truly selfish a lot of people are.
I blame the UK Government for the way they've handled this from the beginning. This does does not excuse people for selfishness, but I don't think the problem would be as bad as it is now, if the UK Gov sorted themselves out.
Score: 4 Votes (Like | Disagree)
Oz. Avatar
74 months ago

When critical thinking skills are not encouraged, people will obey their phones over living life.
This!
Score: 3 Votes (Like | Disagree)
Latest Stories
Apple Shares Photos Shot on iPhone Duo
Apple Shares Photos Shot on iPhone Duo
27 minutes ago
Apple Says iPhone Duo Has Replaceable 'Cover Layer' Above the Display
Apple Says iPhone Duo Has Replaceable 'Cover Layer' Above the Display
2 hours ago
Apple's Smart Home Camera Will Apparently Have 'No Video Recording'
Apple's Smart Home Camera Will Apparently Have 'No Video Recording'
3 hours ago
Apple TV Just Updated Its Selection of 'Bonus' Movies
Apple TV Just Updated Its Selection of 'Bonus' Movies
5 hours ago
iPhone 18 Pro Colors Buyer's Guide: Which Should You Choose?
iPhone 18 Pro Colors Buyer's Guide: Which Should You Choose?
5 hours ago
Early Prime Big Deal Days: Best Discounts on Accessories, TVs, and More at Amazon
Early Prime Big Deal Days: Best Discounts on Accessories, TVs, and More at Amazon
5 hours ago
MacBook Pro With OLED Touch Screen Rumored to Launch in October or November
MacBook Pro With OLED Touch Screen Rumored to Launch in October or November
7 hours ago
Apple's All-New Home Hub Rumored to Launch in These Four Colors
Apple's All-New Home Hub Rumored to Launch in These Four Colors
7 hours ago
iPhone 18 Pro Aperture Control Goes Fully Manual in Halide 3.2
iPhone 18 Pro Aperture Control Goes Fully Manual in Halide 3.2
8 hours ago
Apple Stores Receive 'Do Not Open' Boxes Ahead of Smart Home Products Launch
Apple Stores Receive 'Do Not Open' Boxes Ahead of Smart Home Products Launch
9 hours ago
iPhone 18 Pro Sales Jump in China Ahead of iPhone Duo Launch
iPhone 18 Pro Sales Jump in China Ahead of iPhone Duo Launch
9 hours ago
Apple TV Still Down for Some Users Following Apple Services Outage
Apple TV Still Down for Some Users Following Apple Services Outage
10 hours ago
PSA: Apple Mail on Mac May Stop Syncing Microsoft 365 Accounts Today
PSA: Apple Mail on Mac May Stop Syncing Microsoft 365 Accounts Today
11 hours ago
Apple's Smart Home Hub: Everything We Know So Far
Apple's Smart Home Hub: Everything We Know So Far
21 hours ago
Apple's Home Hub Borrows From the iPhone Duo's StandBy Mode
Apple's Home Hub Borrows From the iPhone Duo's StandBy Mode
22 hours ago
Apple Invites App Updated With Three New Features
Apple Invites App Updated With Three New Features
1 day ago
Apple Event on October 13?
Apple Event on October 13?
1 day ago
Apple Watch SE 3 vs. Series 12 Buyer's Guide: Which Should You Buy?
Apple Watch SE 3 vs. Series 12 Buyer's Guide: Which Should You Buy?
1 day ago
iPad Mini 8 to Offer These 10 New Features
iPad Mini 8 to Offer These 10 New Features
1 day ago
DoorDash Unveils AI Food Ordering Through Apple's Messages App
DoorDash Unveils AI Food Ordering Through Apple's Messages App
1 day ago
Amazon Takes Up to $150 Off Select M5 MacBook Air Models
Amazon Takes Up to $150 Off Select M5 MacBook Air Models
1 day ago
Apple Still Plans to Release a New Full-Sized HomePod
Apple Still Plans to Release a New Full-Sized HomePod
1 day ago
Apple Working to Expand HomeKit
Apple Working to Expand HomeKit
1 day ago
Apple Smart Home Hub to Feature iMac G4-Style Design
Apple Smart Home Hub to Feature iMac G4-Style Design
1 day ago
Three New Apple Smart Home Products Coming on October 13
Three New Apple Smart Home Products Coming on October 13
1 day ago
Apple Pay Now Available in India With Axis Bank Cards
Apple Pay Now Available in India With Axis Bank Cards
2 days ago
OpenAI Launches Always-On 'Dots' Agents to Rival Meta's Muse
OpenAI Launches Always-On 'Dots' Agents to Rival Meta's Muse
2 days ago
AirPods 5 Teardown: Batteries Removable, Case Still Tough
AirPods 5 Teardown: Batteries Removable, Case Still Tough
2 days ago
iPhone 18 Pro Owners Complain of Speaker Crackling or Popping
iPhone 18 Pro Owners Complain of Speaker Crackling or Popping
2 days ago
You Can 'Get Ready' for iPhone Duo Pre-Orders on October 12
You Can 'Get Ready' for iPhone Duo Pre-Orders on October 12
2 days ago

🔗 Related Apple News & Rumors

Stay updated with the latest Apple ecosystem news and verified rumors