Apple Accessibility Exec: 'iPhone has Become the Most Powerful and Popular Assistive Device Ever' - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Apple Accessibility Exec: 'iPhone has Become the Most Powerful and Popular Assistive Device Ever'

This week marks the 30th anniversary of the Americans with Disabilities Act of 1990, and to highlight the milestone, TechCrunch did interviews with several tech companies and advocacy organizations, including Apple, to discuss how technology has improved the everyday lives of people with disabilities.

iphoneaccessibility
At Apple, TechCrunch spoke to Sarah Herrlinger, the company's Director of Global Accessibility Policy. According to Herrlinger, Apple has "always believed accessibility is a human right," which is a value that Apple keeps in mind with each new product that's released.

Apple has always been dedicated to making its products accessible for everyone, and implements new accessibility features with each and every new software release. According to Herrlinger, Apple's iPhone has become the most powerful assistive device ever.

"The historical impact of iPhone as a mainstream consumer product is well documented. What is less understood though is how life changing iPhone and our other products have been for disability communities," said Herrlinger. "Over time iPhone has become the most powerful and popular assistive device ever. It broke the mold of previous thinking because it showed accessibility could in fact be seamlessly built into a device that all people can use universally."

One of the most important features that the iPhone has to offer, as TechCrunch points out, is VoiceOver. VoiceOver is an accessibility feature that reads the contents of the iPhone's screen to allow those with visual impairments to navigate through iOS. Over the weekend, Kristy Viers demonstrated how she uses her iPhone, and it's a great look at how VoiceOver and other accessibility features work.


Herrlinger said that there's opportunity for growth in the tech industry when it comes to accessibility, and that "representation and inclusion are critical."

We believe in the mantra of many within disability communities: 'Nothing about us without us.' We started a dedicated accessibility team in 1985, but like all things on inclusion -- accessibility should be everyone's job at Apple.

Apple in iOS 14 is introducing multiple new accessibility features like Back Tap for tapping on the rear of the iPhone to perform actions, Headphones Accommodations for amplifying soft sounds and adjusting frequencies to make music, movies, calls, and more sound clearer, and Sound Recognition, a feature able to listen for certain sounds like alarms and send alerts.

There are also iOS 14 improvements for VoiceOver that use on-device intelligence to recognize elements on the screen and to offer support for app and web experiences that don't have built-in accessibility support.

TechCrunch's full ADA article also includes comments from Microsoft, Facebook, and others, and can be read over on the TechCrunch website.

Popular Stories

iPhone Duo Display Cracking

Apple Alerts Stores to iPhone Duo's Display Cracking Issue

Friday October 30, 2026 3:20 pm PDT by
In a memo shared with Apple Stores and Apple Authorized Service Providers this week, and later obtained by MacRumors, Apple provided technicians with guidance on how to diagnose and address the iPhone Duo's inner display cracking issue. If a customer reports the issue, Apple advised technicians to inspect the iPhone Duo and repair or replace it in accordance with their standard procedures....
iPad mini OLED feature 1

Apple Executive Comments on New iPad Mini Lacking 120Hz Display

Thursday October 29, 2026 1:47 pm PDT by
While the new iPad mini has an OLED display, the device does not support ProMotion, meaning the display's refresh rate is limited to 60Hz instead of 120Hz. ProMotion support would have allowed for the iPad mini's refresh rate to automatically adjust from 10Hz to 120Hz depending on the content being displayed, but evidently Apple has kept the feature exclusive to the iPad Pro among iPad...
Pinched iPad Mini

Apple Avoids Showing Pinched Fingers on iPad Mini Page in South Korea

Thursday October 29, 2026 11:52 am PDT by
In the U.S. and most other countries, Apple's website shows the new iPad mini being held by pinched fingers, but this is not the case in South Korea. The new iPad mini shown with pinched fingers on Apple's website in the U.S. On its South Korean website, Apple simply shows an image of the iPad mini on its own. The new iPad mini shown without pinched fingers on Apple's website in South Korea ...

Top Rated Comments

arn Avatar
82 months ago
The Braille keyboard in the video is awesome. Didn’t know it existed.
Score: 14 Votes (Like | Disagree)
Apple_Robert Avatar
82 months ago
I am proud of Apple for the work they have been doing in this area over the last several years. I hope they continue their focus and help make the iPhone a tool that becomes an extension of a disabled person’s body even more so than today.
Score: 11 Votes (Like | Disagree)
DogHouseDub Avatar
82 months ago
I hereby withdraw all criticism regarding the resources Apple is putting into OS development. THIS is a fantastic use of your resources for the betterment of humankind.

Great work, team.
Score: 9 Votes (Like | Disagree)
m4mario Avatar
82 months ago
As a developer, I know how much push Apple gives for Accessibility. During a previous WWDC I attended, there was an evening event where physically challenged Apple employees were available for developers to interact with. As you might imagine, Apple employs people with various disabilities as test group for its accessibility features. We could take our apps and get these people to use it and get feedback from them. These are facilities a typical developer cannot afford. And also, just that interaction motivates developers to improve support for accessibility.
Score: 8 Votes (Like | Disagree)
MacKay Olson Avatar
82 months ago
I have to say, as a hearing-impaired person, apple’s dedication to helping people like me is absolutely amazing. Years ago, Apple was the only company that made it possible to Bluetooth your hearing aids directly to the phone (not using a separate gadget as a go between). It’s seamless and amazing. It makes being hearing impaired an advantage rather than a drawback as it is at all other times. Android just got that feature this year and it only works on 3 different phones and two (rather inferior) types of hearing aids.
Score: 7 Votes (Like | Disagree)
82 months ago

Most powerful? That may very well be true, in a narrow sense. But saying "most popular" is a bit hyperbolic. There are low-tech devices which likely own that title.
I don’t think you quite understand the amount of thought and design work Apple has put into accessibility on both iOS and macOS. Just because other devices are great at accessibility doesn’t mean apple deserves the recognition for accessibility. This is coming from a designer.

I’m the first in line to critique Apple on a lot of what they do.But this is just something you can’t take away from them.
Score: 5 Votes (Like | Disagree)
Latest Stories
Apple Watch Ultra 4 Hits All-Time Low Price With Amazon's $99 Discount
Apple Watch Ultra 4 Hits All-Time Low Price With Amazon's $99 Discount
14 hours ago
Reminder: Apple's Big Discount on Beats 360 Ear Cushions Ends Today
Reminder: Apple's Big Discount on Beats 360 Ear Cushions Ends Today
14 hours ago
Here's a New Tour of Apple's HomeView Software
Here's a New Tour of Apple's HomeView Software
14 hours ago
Apple Reveals New iPad Mini's Battery Capacity
Apple Reveals New iPad Mini's Battery Capacity
16 hours ago
Top Stories: Apple's Big MacBook Pro, iPad mini and iMac Updates
Top Stories: Apple's Big MacBook Pro, iPad mini and iMac Updates
17 hours ago
'Pluribus' Season 2 Reportedly Starts Production Today
'Pluribus' Season 2 Reportedly Starts Production Today
23 hours ago
iPhone 18 Pro Sales Surge in China, Offsetting Decline in U.S. and Japan
iPhone 18 Pro Sales Surge in China, Offsetting Decline in U.S. and Japan
1 day ago
HomeView Software 27.2: Wallpapers, Control Center, and More
HomeView Software 27.2: Wallpapers, Control Center, and More
1 day ago
Apple Alerts Stores to iPhone Duo's Display Cracking Issue
Apple Alerts Stores to iPhone Duo's Display Cracking Issue
1 day ago
iOS 27.3 Will Enable These Apple Intelligence Features in China
iOS 27.3 Will Enable These Apple Intelligence Features in China
1 day ago
Apple Says iOS 27.3 Beta Coming Next Week
Apple Says iOS 27.3 Beta Coming Next Week
1 day ago
Apple's Flash Storage Suppliers Are Finally 'Getting Their Revenge'
Apple's Flash Storage Suppliers Are Finally 'Getting Their Revenge'
1 day ago
14 New Things Your iPhone Can Do in iOS 27.2
14 New Things Your iPhone Can Do in iOS 27.2
1 day ago
iPhone Duo Review: One Week Later
iPhone Duo Review: One Week Later
1 day ago
Samsung Mocks iPhone Duo Display Cracks in New Ad Campaign
Samsung Mocks iPhone Duo Display Cracks in New Ad Campaign
2 days ago
The MacRumors Show: OLED MacBook Pro, iPad Mini 8, and More
The MacRumors Show: OLED MacBook Pro, iPad Mini 8, and More
2 days ago
MacBook Pro With Touch Display: 15 More Details Revealed
MacBook Pro With Touch Display: 15 More Details Revealed
2 days ago
Russia Places Apple on State Surveillance Registry
Russia Places Apple on State Surveillance Registry
2 days ago
Halloween Weekend Brings Discounts on Apple Accessories and Pre-Orders
Halloween Weekend Brings Discounts on Apple Accessories and Pre-Orders
2 days ago
Apple Has Released More Than 25 New Products in the Past Two Months
Apple Has Released More Than 25 New Products in the Past Two Months
2 days ago
Local Code Launches as Free, Private AI Assistant Tool for Mac
Local Code Launches as Free, Private AI Assistant Tool for Mac
2 days ago
Apple Acquires Ascend.io
Apple Acquires Ascend.io
2 days ago
HomePod Mini 2 Launches Today: All the New Features
HomePod Mini 2 Launches Today: All the New Features
2 days ago
AirTag 2 4-Pack Drops to New Low Price of $69.99
AirTag 2 4-Pack Drops to New Low Price of $69.99
2 days ago
Rian Johnson's iPhone Camera App Goes Viral
Rian Johnson's iPhone Camera App Goes Viral
2 days ago
Where Did All the iPhone Duos Go? Mostly to Apple's Stores
Where Did All the iPhone Duos Go? Mostly to Apple's Stores
2 days ago
Apple's Touchscreen MacBook Pro Could Ship 1.5M Units in 2027
Apple's Touchscreen MacBook Pro Could Ship 1.5M Units in 2027
2 days ago
New Apple TV 4K and iPad Mini: RAM Amounts Revealed
New Apple TV 4K and iPad Mini: RAM Amounts Revealed
2 days ago
Apple Executive Comments on New iPad Mini Lacking 120Hz Display
Apple Executive Comments on New iPad Mini Lacking 120Hz Display
2 days ago
Here's a Hands-On Look at HomePod Mini 2's New Two-Tone Colors
Here's a Hands-On Look at HomePod Mini 2's New Two-Tone Colors
2 days ago

🔗 Related Apple News & Rumors

Stay updated with the latest Apple ecosystem news and verified rumors