Apple Offering Repair Program for MacBook Bottom Case Defects - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Apple Offering Repair Program for MacBook Bottom Case Defects

by

macbook rubber bottom case
Apple last week announced a new worldwide repair program covering recent MacBook users against a defect that could cause the rubber surface on the bottom of some units to separate from the hard plastic case. Under the program, Apple will replace the bottom case of any affected machine free of charge for up to two years from the date of purchase.

Apple has determined that under certain circumstances the rubber surface on some MacBooks may separate from the bottom case of the system. MacBooks shipped between October 2009 and April 2011 may experience this issue.

Apple will replace the bottom case of any affected MacBook, free of charge, that exhibits the issue.

Apple offers several options for replacement, including assisted service at the company's retail stores or authorized third-party service providers, as well as a self-install option under which Apple will send any affected user a kit containing the replacement bottom case, screws, a screwdriver, and instructions for replacing the case.

While the program currently provides coverage for two years from the date of purchase, Apple does indicate that it will continue to evaluate repair data and may extend the coverage as needed.

Related Forum: MacBook Neo

Top Rated Comments

AndyK Avatar
198 months ago
I'm a UK poster (the one above yours) and I didn't have any issues with the skrews or driver. If you you angle them slightly they just glide in. The reason for the letter, is that will be the standard letter that goes out on standard repairs. The nature of this repair is just different since it's a "mass recall" type, just ignore it. My document booklet had a different code at the bottom (at the bottom of the last page for proof of collection & on the reverse) but the format was the same, so I would imagine these could be unique to the client.

I arranged my pick up from UPS the same day that I received the kite & they came and got it that day as well.

I think you're being a little overly critical (maybe).
Score: 1 Votes (Like | Disagree)

Popular Stories

Apple Event Logo

Apple Working on All-New Operating System

Wednesday July 29, 2026 11:39 am PDT by
Apple is developing an all-new operating system that is essentially a mix of tvOS, watchOS, and iOS, according to Bloomberg's Mark Gurman. In a report this week, he said the operating system will feature a grid of icons, widgets, and apps, along with customizable clock faces. The new software platform is intended for Apple's long-rumored smart home hub. With built-in facial recognition,...
Four iPhone 18 Pro Colors Mock Feature

iPhone 18 Pro and iPhone Ultra: Pre-Orders and Release Date

Thursday July 30, 2026 6:12 am PDT by
Apple has yet to reveal when the iPhone 18 Pro and iPhone Ultra will be announced and released, but the dates usually follow a familiar pattern. Labor Day is September 7 this year. The last time the holiday fell on that day was in 2020, but the iPhone event that year was delayed until October due to the COVID-19 pandemic. So, the last time Labor Day was on September 7 in a normal year was in ...
Dynamic Island iPhone 18 Pro Feature

iPhone 18 Pro: Twelve Changes Coming to Apple's Next Flagship

Thursday July 30, 2026 3:43 am PDT by
We're less than two months out from the launch of Apple's premium next-generation smartphone lineup, and while we're not expecting a dramatic change in terms of functionality, there are still several enhancements rumored to be coming to the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth noting is that Apple is reportedly planning a major change to its iPhone release cycle this year,...

🔗 Related Apple News & Rumors

Stay updated with the latest Apple ecosystem news and verified rumors