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Some iPhone 17 Pro and iPhone Air Users Experiencing a Charging Issue

Earlier this week, 9to5Mac's Benjamin Mayo reported on an apparent charging issue affecting at least some of Apple's latest iPhone models.

iPhone 17 Pro and Air Feature
In short, Mayo said that when he attempted to charge his iPhone Air with a USB-C cable just seconds after the device ran out of battery, it failed to turn on and did not display the usual red battery icon that indicates charging is occurring.

Mayo subsequently realized that several users have posted about this issue across websites such as Reddit and iFixit Answers, but it is unclear what the root cause is or how widespread it is. Apple has yet to publicly comment on the matter, and the issue does not appear to be fixed in the latest iOS 26.4.1 and iOS 26.4.2 software releases.

As far as I can tell, I also experienced this issue with my iPhone 17 Pro Max earlier this month. While staying at a hotel, I accidentally forgot to charge the device one night, leading it to shut off on me when I woke up the next morning. Naturally, I plugged in a USB-C cable, but the screen remained black with no battery icon for many minutes. At the time, I thought that maybe the hotel's outlets were not working correctly, but I knew something was up after I tried a variety of different outlets and chargers without success.

Just like Mayo, I was eventually able to get my iPhone to turn on by placing it on a MagSafe charger and waiting about 10 to 15 minutes. In my case, it was a MagSafe battery pack from Anker that I carry with me while traveling.

A few Reddit users said the standard iPhone 17 model is also impacted.

All in all, it would appear that the new iPhones have a hit-or-miss charging problem when they fully run out of battery, but there is no guarantee that everyone will experience it. With the issue now receiving attention on 9to5Mac and MacRumors, hopefully Apple is made aware and provides a fix in an upcoming iOS version.

Related Roundup: iPhone Air
Buyer's Guide: iPhone Air (Neutral)
Related Forum: iPhone

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Top Rated Comments

26 weeks ago

Who lets the battery die!!!!? I’ll never get it. PERIOD
OK. But all that being said, there's clearly a charging issue that shouldn't be.
Score: 20 Votes (Like | Disagree)
26 weeks ago
I just don’t get it. It’s 2026. Our phones run our lives they do everything from make a call, play music, open doors, start cars, blah blah blah. It turns yellow to prompt you to plug it in and then red saying no seriously plug me the F in! Who lets the battery die!!!!? I’ll never get it. PERIOD
Score: 19 Votes (Like | Disagree)
tomtad Avatar
26 weeks ago

I never let my battery get below 20%
Very 'you're charging it wrong' vibes here 😁
Score: 9 Votes (Like | Disagree)
26 weeks ago

I just don’t get it. It’s 2026. Our phones run our lives they do everything from make a call, play music, open doors, start cars, blah blah blah. It turns yellow to prompt you to plug it in and then red saying no seriously plug me the F in! Who lets the battery die!!!!? I’ll never get it. PERIOD
People who don't have access to a charger at all times. Busy. In a forest. Etc etc
Score: 8 Votes (Like | Disagree)
jz0309 Avatar
26 weeks ago

The 17 Pro has many flaws. Weak chassis. Discoloration aluminum body. Antenna band discoloration. Distorted speakers.

Hope they fix these things with the 18 Pro.
Really? None of the above on my orange launch day 17PM
Score: 8 Votes (Like | Disagree)
MrENGLISH Avatar
26 weeks ago

I just don’t get it. It’s 2026. Our phones run our lives they do everything from make a call, play music, open doors, start cars, blah blah blah. It turns yellow to prompt you to plug it in and then red saying no seriously plug me the F in! Who lets the battery die!!!!? I’ll never get it. PERIOD
Software quality control has been trending downhill for well over a decade now. As cool as Craig is, he is a horrible executive and should not be leading the software team.
Score: 7 Votes (Like | Disagree)
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