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Apple's Online Store Down Ahead of iPhone XR Pre-Orders

Apple has taken its online storefront down to prepare for pre-orders for the 6.1-inch iPhone XR, the third iPhone in the 2018 iPhone lineup. Apple will begin accepting orders for the iPhone XR at 12:01 a.m. Pacific Time or 3:01 a.m. Eastern Time on Friday, October 19.

In other countries, pre-order times will vary based on local time zone. Pre-orders will kick off at 6:01 p.m. in Sydney, for example, 3:01 p.m. in China, and 8:01 a.m. in the UK. For full details on when pre-orders go live in your country, make sure to check out our post that lists all pre-order times by country.


Apple will accept pre-orders through the Apple website and the Apple Store app. T-Mobile, AT&T, Sprint, and Verizon will all be accepting pre-orders for the iPhone XR in the United States, as will major retailers like Best Buy.

apple store down 2018 sept
Pre-orders for the iPhone XR will be available from Apple at 12:01 a.m. Pacific Time in the following first wave launch countries:

Albania, Andorra, Australia, Austria, Bahrain, Belgium, Bosnia, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Guernsey, Herzegovina, Hong Kong, Hungary, Iceland, India, Ireland, Isle of Man, Italy, Japan, Jersey, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Malaysia, Mexico, Monaco, Montenegro, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Saudi Arabia, Singapore, Serbia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, the UAE, UK, US and US Virgin Islands.

iPhone XR will expand to Israel on November 1 and Armenia, Bhutan, Brunei, Cambodia, Georgia, Kazakhstan, South Korea, Macau, Maldives, Myanmar, Ukraine, and Vietnam on November 2, according to pre-order details shared by Apple.

Apple did not launch the iPhone XR at the same time as the iPhone XS and XS Max because of issues that delayed production, so it is not clear if Apple will have adequate supply to meet demand. Customers hoping to get one of the new devices on launch day should order as early as possible just in case.

The iPhone XR is priced starting at $749, and it is available in 64, 128, and 256GB capacities in six colors: white, black, blue, coral, yellow, and (PRODUCT)RED.

Compared to the iPhone XS and XS Max, the iPhone XR has an LCD display instead of an OLED display, a single-lens camera rather than a dual lens camera, Haptic Touch instead of 3D Touch, and LTE Advanced instead of Gigabit LTE. On the plus side, the iPhone XR offers even longer battery life than the iPhone XS Max.

For more detail on the iPhone XR, make sure to check out our iPhone XR roundup to read up on the new device's feature set ahead of when pre-orders begin.

The first pre-orders placed for the new iPhone XR models will arrive on Friday, October 26, the iPhone XR's official launch date.

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Top Rated Comments

102 months ago
Waiting on the web administration experts to explain why Apple doesn’t need to have their site down.
Score: 7 Votes (Like | Disagree)
102 months ago
You need to be an admin to see that EVERY other online store adds products without taking their entire store down (Amazon, BestBuy, NewEgg, etc.)?
You also don’t need to be an expert to understand a worldwide launch of the most popular device on the planet might be different than a random product available on Amazon or BestBuy?
Score: 5 Votes (Like | Disagree)
102 months ago
I already have the XS Max, but my son which has a 6 Plus is upgrading to XR. He is paying me for it, but I’ll be putting on my card at 2 am CDT. We are both excited! I am going to be checking it out closely as I will still have one more day to return my XS Max should I decide to go that route. I asked him what color, he said I don’t want any of those girly colors. I was like pulease, so he wants black so black it is. I don’t think they are girly colors. I kinda like the blue one. LOL
If you buy a blue one, you might turn into a girl. Careful. Very careful.
Score: 5 Votes (Like | Disagree)
102 months ago
Ordering four for the family. The XR will outsell the XS by a margin of 10:1
Score: 4 Votes (Like | Disagree)
102 months ago
Indeed I was expecting more of an upgrade compared to last years XR.
The previous XR was quite bigger.
apple online store down iphone xr preorders image
Score: 3 Votes (Like | Disagree)
krause734 Avatar
102 months ago
XR: 326 ppi vs XS: 458 ppi but hey my retina can't tell the difference
Score: 3 Votes (Like | Disagree)

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