Apple Store in Zurich Evacuated Following Incident With Overheated iPhone Battery - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Apple Store in Zurich Evacuated Following Incident With Overheated iPhone Battery

by

The Apple retail store located on Bahnhofstrasse in Zurich, Switzerland was evacuated on Tuesday following a situation with an overheated iPhone battery and its injury of a repair worker (via Reuters and Swissinfo.ch). Zurich police said that the incident happened as the worker was removing the battery from the iPhone, subsequently overheating and "slightly" burning his hand.

zurich apple store
It wasn't confirmed which iPhone was the source of the incident, but afterwards smoke began building up within the store, leading to the temporary evacuation of around 50 customers and employees from the premises. In addition to the repair worker, seven other people required medical attention but none were hospitalized.

The police mentioned that Apple staff responded quickly to the overheated battery by sprinkling quartz sand over it and containing the smoke as fast as possible.

“At the same time, there was a slight build-up of smoke, which led to around 50 customers and employees having to leave the business temporarily,” a police statement said.

“The staff responded well and correctly. It sprinkled quartz sand over the overheated battery so that the smoke could be contained and sucked out after switching on the ventilation.”

According to the police statement, forensic specialists are now examining what caused the incident in the first place, so no explanation was given at the time of writing. Apple has yet to comment on the situation.

Top Rated Comments

112 months ago
It's probably one of those high quality batteries that apple started using from iPhone 6 on...
Score: 12 Votes (Like | Disagree)
H3LL5P4WN Avatar
112 months ago
Third party battery in Apple Store? lol
The article doesn't state that the Genius was installing the battery. For all we know, the customer got a potato installed at a mall kiosk and the brought the phone it for issues relating to/unrelated to said potato.
Score: 11 Votes (Like | Disagree)
testcard Avatar
112 months ago
Battery replacement programme now includes 12 months complimentary fire insurance.
Score: 9 Votes (Like | Disagree)
112 months ago
I saw a Car battery being replaced once and the dealer shorted the cables and started a small fire.

odd that this did not make the news :-)
Score: 8 Votes (Like | Disagree)
justperry Avatar
112 months ago
Non story!



It's probably one of those high quality batteries that apple started using from iPhone 6 on...
Or maybe a third party battery.
Score: 7 Votes (Like | Disagree)
quaresma Avatar
112 months ago
Non story!






Or maybe a third party battery.
Third party battery in Apple Store? lol
Score: 6 Votes (Like | Disagree)

Popular Stories

Apple Store App Liquid Glass Feature

Two Apple Stores in U.S. Are Moving Soon

Friday July 10, 2026 3:15 pm PDT by
Two of Apple's retail stores in the U.S. will be relocating later this month, although they will only be a short distance from their existing locations. Apple Renaissance at Colony Park Apple Queens Center in Elmhurst, New York is moving to a temporary location in the shopping mall on Friday, July 17 at 10 a.m. local time, presumably to allow for renovations to be completed at the existing...
Tap to Pay on iPhone Wix

Apple Stores to Expand Use of 'Tap to Pay on iPhone'

Sunday July 12, 2026 9:11 am PDT by
In 2022, Apple began rolling out Tap to Pay on iPhone, a system that allows small business owners and other merchants to accept contactless payments on an iPhone, with no point-of-sale hardware required. The feature allows customers to pay by simply tapping their iPhone or Apple Watch, credit card or debit card, or other contactless payment option on the merchant's iPhone. Payment is securely...
Apple Event Logo

Apple Lists Products Eligible for Tax-Free Holidays in 10 U.S. States

Wednesday July 15, 2026 12:33 pm PDT by
Apple recently updated its website with a list of products eligible for upcoming 2026 sales tax holidays in select U.S. states, including Alabama, Arkansas, Florida, Massachusetts, Missouri, New Mexico, South Carolina, Tennessee, Virginia, and West Virginia. The tax-free holidays run between July 17 and August 20 depending on the state, with the exact dates in each state outlined on Apple's...

🔗 Related Apple News & Rumors

Stay updated with the latest Apple ecosystem news and verified rumors