Fix Incoming for Google Drive Issue Preventing Many File Types From Opening in Apple's Files App [Updated] - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Fix Incoming for Google Drive Issue Preventing Many File Types From Opening in Apple's Files App [Updated]

by

Since the Google Drive app for iOS was updated earlier this month, several iPhone and iPad users have been unable to open Microsoft Word documents and many other file types in Apple's Files app for iOS 11 or iCloud Drive app for iOS 10.

google drive docx files
Instead, when users with the Google Drive app installed attempt to open a DOCX file in the Files or iCloud Drive apps, for example, the Google Drive app automatically opens and displays a prompt to save the file.

MacRumors has been able to duplicate the issue, which is likely a Google Drive problem rather than a Files or iCloud Drive one.

The only solution to the problem for now appears to be uninstalling the Google Drive app. Google has yet to comment on the matter, but it will presumably have to release another update to the Google Drive app to fix this issue.

Update: The issue appears to be the result of Google registering for the "public.data" UTI and setting its handler rank to "owner." Then, the latest update to Google Drive seemingly added open-in-place support for "public.data," which is all data types, and became the default opener for many other file types.

A source familiar with the matter informed MacRumors that Google is aware of the issue and working on a fix.

Update 2: Google Drive has been updated and no longer hijacks file opening duties in Files or iCloud Drive.

Top Rated Comments

Phil A. Avatar
117 months ago
The files app is a bit of a mess and will remain so until developers embrace it properly. On this issue, the solution I use is to open Word first and then select the file by going to the "other" location which opens the files interface and you can open the file from there

It's not ideal, but better than nothing
Score: 2 Votes (Like | Disagree)
cmaier Avatar
117 months ago
The issue is that google drive registers itself to open all files that don't have other apps that register as open-in-place
Score: 2 Votes (Like | Disagree)

Popular Stories

iOS 27 Next to iPhone

Here's When iOS 27 Rolls Out Today in Every Time Zone [Update: It's Out]

Sunday September 13, 2026 3:00 am PDT by
Update 10:04 a.m.: iOS 27 is rolling out now, though it may take a bit for all users to see it, so keep checking! Apple is about to release iOS 27, which will finally deliver more advanced Siri AI capabilities as well as a variety of other refinements, improvements, and new features to iPhones. It's Apple's biggest software update of the year, and Apple announced at Wednesday's iPhone event...
iOS 27 Icon iPhone

iOS 27 Available Today With These 8 New Features

Monday September 14, 2026 9:00 am PDT by
Update: Apple has released iOS 27. During its iPhone 18 Pro and iPhone Duo event last week, Apple announced that iOS 27 will be released widely on Monday, September 14. iOS 27 should be available around 10 a.m. Pacific Time / 1 p.m. Eastern Time today via the Settings app, under General → Software Update. Below, we have highlighted eight new features and changes coming with iOS...
deep black iphone 18 pro

Apple Says iPhone 18 Pro Max Sold in U.S. Differs in One Way

Saturday September 12, 2026 3:27 pm PDT by
As noted by Nicolas Lellouche, who writes for the French tech website Numerama, Apple has updated its tech specs pages for the iPhone 18 Pro and iPhone 18 Pro Max to clarify which models are equipped with its new C2 cellular modem and where. Apple now says the iPhone 18 Pro has a C2 modem worldwide, while the iPhone 18 Pro Max uses the chip in every country except for the U.S. According...

🔗 Related Apple News & Rumors

Stay updated with the latest Apple ecosystem news and verified rumors