According to Apple's System Status website and multiple reports sent in by MacRumors readers, Apple's iCloud Backup service is unavailable for some users. Apple's site says iCloud backup is down for "less than 1 percent of users," but those affected have been unable to restore from an iCloud backup since yesterday.
Customers impacted by the iCloud outage who attempt to restore an iOS device using a backup are seeing the process hang while in progress, with the restore failing to complete. iCloud backups can still be made from iOS devices, so data is safe, but affected users will not be able to restore from backups until Apple's servers are back up. In some cases, existing iCloud backups are also not showing up on new devices.
Apple employees have been telling customers to wait it out and set up recently purchased iPhones and iPads as new devices rather than restoring from an existing backup.
Apple's iCloud Backup service has been experiencing issues since 8:00 a.m. yesterday morning, and it is not clear when a fix will be implemented. We'll update this post when the problem is resolved.
Top Rated Comments
Hopefully my lil iPad didn’t cause the outage.
Maybe "less than 1%" is 0.9999%, maybe it's 0.001%. I know, enquiring minds want to know, but only two things really matter, unless your only goal is to rage at Apple for any failing or you've filed a class-action lawsuit - either you were among the "less than 1%," or you weren't.
Apple has been contracting out parts of its server requirements for as long as they've had cloud services. They also run their own server farms. Checking Google's (or Amazon's) server status isn't likely to be helpful.