Apple Outlines Fix for Unresponsive 'Slide to Upgrade' Screen on iOS 9 - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Apple Outlines Fix for Unresponsive 'Slide to Upgrade' Screen on iOS 9

by

iphone6-ios-setup-helloApple has published a new support document on its website that outlines a fix for users experiencing an unresponsive "Slide to Upgrade" screen after updating to iOS 9 (via iPhoneHacks).

The issue has affected a growing number of users on the Apple Support Communities, MacRumors discussion forum and social media.

Apple recommends restoring your device from an iTunes backup to resolve the problem.

1. Connect your iOS device to your computer and open iTunes.
2. Select your device. If you don't see it listed, force restart your device by pressing and holding both the Sleep/Wake and Home button for at least 10 seconds, until you see the Apple logo.
3. If you made an iTunes backup of your device before updating to iOS 9, restore your device from that backup. If not, you need to make a backup of your device in iTunes, then restore from that backup.

Apple released iOS 9 on Wednesday for iPhone 4s or later, iPad 2 or later and the fifth-generation iPod touch or later.

Related Forum: iOS 9

Top Rated Comments

vertsix Avatar
145 months ago
iOS 9 has been a pretty bad release so far quite honestly.

So much lag and instability on many devices. 4s, 5s, 6, 6 Plus, and some iPads. So much that I had to downgrade to 8.4.1. Sure, it's just a ".0" release for now, but it gives a terrible first impression considering iOS 9 is supposed to improve the experience of iOS 8. Not even close. The only improvement I saw was the battery life.

I hope Apple makes some drastic improvements with iOS 9.1.
Score: 9 Votes (Like | Disagree)
Alisstar Avatar
145 months ago
It seems to me that the public beta program hasn't proven to be very successful.
Score: 7 Votes (Like | Disagree)
145 months ago
People amaze me I have updated 6 iPhones from 4s to 6 Plus and 4 iPad and iPad mini's and not and issue I bet all the people that have an issue there phone's are a mess from not updated apps to crazy apps not signed into things things turned off, I have seen it since the release I have helped people that don't update apps and there are no backups and then they just update the firmware and think there will be no issue when they don't do any regular Maintenance , then it's Apple fault. I bet they had a lot of issues before the upgrade but now we have something to blame it on, grow up and take care of your **** and stop blaming everyone else
Clearly you're a far superior human being that you're able to accomplish such feats of Apple upgrade greatness.

When are you expecting Apple's spaceship to whisk you away because you're way too good for earth?
Score: 5 Votes (Like | Disagree)
maxsix Avatar
145 months ago
What we're seeing if all posts in this thread are honest and accurate, is the continual decline of Apple software quality control. We are also witnessing Apple's Hype biting them in the behind.

While it's normal to have a few issues with a new release, the erratic results with some people experiencing issues and some not, and the degree of variation, is something that could be avoided if Apple did what Apple does best, and that's do the job right the first time.

When they focus Apple is excellent, when they just ship it... this is what happens. The Apple disciples will argue it's the size of the user base, or it's this or that. Apple is very lucky to have it's own cadre of supporters that push back vehemently, becoming truly combative in some cases all because they believe the company is so wonderful.

Years ago when Apple would release a new version of their computer OS, it wasn't perfect, but it certainly wasn't as sloppy as some of what they put out currently. Not only that it was not shipped with a boat load of Hype. Apple's the one that hypes everything to the hilt, if they didn't do that then customer expectations wouldn't be so high.
Score: 5 Votes (Like | Disagree)
145 months ago
People amaze me I have updated 6 iPhones from 4s to 6 Plus and 4 iPad and iPad mini's and not and issue I bet all the people that have an issue there phone's are a mess from not updated apps to crazy apps not signed into things things turned off, I have seen it since the release I have helped people that don't update apps and there are no backups and then they just update the firmware and think there will be no issue when they don't do any regular Maintenance , then it's Apple fault. I bet they had a lot of issues before the upgrade but now we have something to blame it on, grow up and take care of your **** and stop blaming everyone else
Score: 5 Votes (Like | Disagree)
KnighsTalker Avatar
145 months ago
I believe in the point one syndrome… As a rule I try and wait for x.x.1 before I upgrade. There's the bleeding edge and then there's the BLEEDING EDGE. I have enough on my plate without worrying about my Apple devices f*cking up!
Score: 5 Votes (Like | Disagree)

Popular Stories

iPhone Duo Display Cracking

Apple Alerts Stores to iPhone Duo's Display Cracking Issue

Friday October 30, 2026 3:20 pm PDT by
In a memo shared with Apple Stores and Apple Authorized Service Providers this week, and later obtained by MacRumors, Apple provided technicians with guidance on how to diagnose and address the iPhone Duo's inner display cracking issue. If a customer reports the issue, Apple advised technicians to inspect the iPhone Duo and repair or replace it in accordance with their standard procedures....
iPad mini OLED feature 1

Apple Executive Comments on New iPad Mini Lacking 120Hz Display

Thursday October 29, 2026 1:47 pm PDT by
While the new iPad mini has an OLED display, the device does not support ProMotion, meaning the display's refresh rate is limited to 60Hz instead of 120Hz. ProMotion support would have allowed for the iPad mini's refresh rate to automatically adjust from 10Hz to 120Hz depending on the content being displayed, but evidently Apple has kept the feature exclusive to the iPad Pro among iPad...
Pinched iPad Mini

Apple Avoids Showing Pinched Fingers on iPad Mini Page in South Korea

Thursday October 29, 2026 11:52 am PDT by
In the U.S. and most other countries, Apple's website shows the new iPad mini being held by pinched fingers, but this is not the case in South Korea. The new iPad mini shown with pinched fingers on Apple's website in the U.S. On its South Korean website, Apple simply shows an image of the iPad mini on its own. The new iPad mini shown without pinched fingers on Apple's website in South Korea ...
Latest Stories
Apple Watch Ultra 4 Hits All-Time Low Price With Amazon's $99 Discount
Apple Watch Ultra 4 Hits All-Time Low Price With Amazon's $99 Discount
16 hours ago
Reminder: Apple's Big Discount on Beats 360 Ear Cushions Ends Today
Reminder: Apple's Big Discount on Beats 360 Ear Cushions Ends Today
16 hours ago
Here's a New Tour of Apple's HomeView Software
Here's a New Tour of Apple's HomeView Software
16 hours ago
Apple Reveals New iPad Mini's Battery Capacity
Apple Reveals New iPad Mini's Battery Capacity
18 hours ago
Top Stories: Apple's Big MacBook Pro, iPad mini and iMac Updates
Top Stories: Apple's Big MacBook Pro, iPad mini and iMac Updates
19 hours ago
'Pluribus' Season 2 Reportedly Starts Production Today
'Pluribus' Season 2 Reportedly Starts Production Today
1 day ago
iPhone 18 Pro Sales Surge in China, Offsetting Decline in U.S. and Japan
iPhone 18 Pro Sales Surge in China, Offsetting Decline in U.S. and Japan
1 day ago
HomeView Software 27.2: Wallpapers, Control Center, and More
HomeView Software 27.2: Wallpapers, Control Center, and More
1 day ago
Apple Alerts Stores to iPhone Duo's Display Cracking Issue
Apple Alerts Stores to iPhone Duo's Display Cracking Issue
1 day ago
iOS 27.3 Will Enable These Apple Intelligence Features in China
iOS 27.3 Will Enable These Apple Intelligence Features in China
1 day ago
Apple Says iOS 27.3 Beta Coming Next Week
Apple Says iOS 27.3 Beta Coming Next Week
1 day ago
Apple's Flash Storage Suppliers Are Finally 'Getting Their Revenge'
Apple's Flash Storage Suppliers Are Finally 'Getting Their Revenge'
2 days ago
14 New Things Your iPhone Can Do in iOS 27.2
14 New Things Your iPhone Can Do in iOS 27.2
2 days ago
iPhone Duo Review: One Week Later
iPhone Duo Review: One Week Later
2 days ago
Samsung Mocks iPhone Duo Display Cracks in New Ad Campaign
Samsung Mocks iPhone Duo Display Cracks in New Ad Campaign
2 days ago
The MacRumors Show: OLED MacBook Pro, iPad Mini 8, and More
The MacRumors Show: OLED MacBook Pro, iPad Mini 8, and More
2 days ago
MacBook Pro With Touch Display: 15 More Details Revealed
MacBook Pro With Touch Display: 15 More Details Revealed
2 days ago
Russia Places Apple on State Surveillance Registry
Russia Places Apple on State Surveillance Registry
2 days ago
Halloween Weekend Brings Discounts on Apple Accessories and Pre-Orders
Halloween Weekend Brings Discounts on Apple Accessories and Pre-Orders
2 days ago
Apple Has Released More Than 25 New Products in the Past Two Months
Apple Has Released More Than 25 New Products in the Past Two Months
2 days ago
Local Code Launches as Free, Private AI Assistant Tool for Mac
Local Code Launches as Free, Private AI Assistant Tool for Mac
2 days ago
Apple Acquires Ascend.io
Apple Acquires Ascend.io
2 days ago
HomePod Mini 2 Launches Today: All the New Features
HomePod Mini 2 Launches Today: All the New Features
2 days ago
AirTag 2 4-Pack Drops to New Low Price of $69.99
AirTag 2 4-Pack Drops to New Low Price of $69.99
2 days ago
Rian Johnson's iPhone Camera App Goes Viral
Rian Johnson's iPhone Camera App Goes Viral
2 days ago
Where Did All the iPhone Duos Go? Mostly to Apple's Stores
Where Did All the iPhone Duos Go? Mostly to Apple's Stores
2 days ago
Apple's Touchscreen MacBook Pro Could Ship 1.5M Units in 2027
Apple's Touchscreen MacBook Pro Could Ship 1.5M Units in 2027
2 days ago
New Apple TV 4K and iPad Mini: RAM Amounts Revealed
New Apple TV 4K and iPad Mini: RAM Amounts Revealed
2 days ago
Apple Executive Comments on New iPad Mini Lacking 120Hz Display
Apple Executive Comments on New iPad Mini Lacking 120Hz Display
2 days ago
Here's a Hands-On Look at HomePod Mini 2's New Two-Tone Colors
Here's a Hands-On Look at HomePod Mini 2's New Two-Tone Colors
3 days ago

🔗 Related Apple News & Rumors

Stay updated with the latest Apple ecosystem news and verified rumors