Yesterday it was reported that users who purchased the new game Deus Ex: The Fall were unable to properly play the game on jailbroken devices because of an anti-piracy measure. Users were prevented from firing any guns, a key part of the game.
Today, Square Enix has apologized for not properly communicating that the game would not work on jailbroken devices and has announced that it will rectify the issue in a future software update, Eurogamer reports.
Publisher Square Enix issued this statement:
We have not been clear in our communication earlier this week when we launched Deus Ex: The Fall. We did not state clearly that the game would not support jailbroken devices and so we will be switching this off via an update, so that all the supported iOS devices will be able to play the game in the near future.
We feel it's the right thing to do in this situation and apologise for any inconvenience this may have caused. No customer should be out of pocket when we were not clear from the start, so we'll get the game updated as soon as possible so that everyone who wants to play Deus Ex: The Fall can do regardless of whether their device is jailbroken or not. As soon as this update is live we will communicate this via the Eidos Montreal Community channels.
