The marks on the iPhone 17 Pro models that people have noticed at Apple retail stores are caused by the chargers that Apple uses, Apple confirmed today.
Apple told 9to5Mac that worn MagSafe charging stands in stores are causing marks on the iPhone 17 Pro and iPhone 17 Pro Max. Apple says that the marks are not scratches, and are instead material transfer from the stand to the phone. The marks are removable with cleaning, according to Apple.
Apple will fix the problem in Apple Stores, and the company says that other models like the iPhone 16 are also affected.
Separately, scratch tests have suggested that the camera plateau area on the iPhone 17 Pro and iPhone 17 Pro Max is prone to scratching. Apple says that the edges of the iPhone 17 Pro camera plateau have similar characteristics to the aluminum cases on other Apple devices, like the MacBook. The edges are designed to be durable and undergo testing prior to release, but Apple claims that users may see normal wear and tear that includes small abrasions over time.
Apple has yet to reveal when the iPhone 18 Pro and iPhone Ultra will be announced and released, but the dates usually follow a familiar pattern.
Labor Day is September 7 this year. The last time the holiday fell on that day was in 2020, but the iPhone event that year was delayed until October due to the COVID-19 pandemic. So, the last time Labor Day was on September 7 in a normal year was in ...
Wednesday July 29, 2026 11:39 am PDT by Joe Rossignol
Apple is developing an all-new operating system that is essentially a mix of tvOS, watchOS, and iOS, according to Bloomberg's Mark Gurman.
In a report this week, he said the operating system will feature a grid of icons, widgets, and apps, along with customizable clock faces.
The new software platform is intended for Apple's long-rumored smart home hub. With built-in facial recognition,...
Thursday July 30, 2026 3:43 am PDT by Tim Hardwick
We're less than two months out from the launch of Apple's premium next-generation smartphone lineup, and while we're not expecting a dramatic change in terms of functionality, there are still several enhancements rumored to be coming to the iPhone 18 Pro and iPhone 18 Pro Max.
One thing worth noting is that Apple is reportedly planning a major change to its iPhone release cycle this year,...
Apple told 9to5Mac ('https://9to5mac.com/2025/09/24/apple-responds-to-iphone-17-pro-scratch-and-durability-concerns/') that worn MagSafe charging stands in stores are causing marks on the iPhone 17 Pro and iPhone 17 Pro Max.
Yeah! Who installed those bloody things!? The company that runs these stores really needs to install new charging stands!!
But this means anyone who puts their iPhone on a MagSafe stand like this one will receive scratches.
And lol at “material transfer”. I looked at these iPhones yesterday at a store, and tried to rub out the scratches on one phone. Nothing happened. They’re scratches. And I use an old MagSafe stand without a case. I never have any material transfer.
I just know for iPhone 18 they’ll bring Ceramic Shield 2 to the back glass and call it a “feature”.
By the way, if you really want to see for yourself how much Apple is BS’ing, go to an Apple Store and take an iPhone 16 on off one of the MagSafe cases. Then compare it to an iPhone 17 Pro. This is clearly a phone specific issue.
Apple's first foldable iPhone, with a book-style design featuring a ~5.5-inch outer display and a ~7.8-inch inner display with a minimal crease down the middle.
