Apple Support App Gains New Look and Revamped Reservation System
Apple today updated its Apple Support app with new functionality that makes it easier to make a reservation for service in an Apple retail location or from an Apple Authorized Service Provider.
The update revamps the look of the reservation system, giving it improved organization for quicker access to devices, support tools, and more. The app now opens with a "Tell us what's happening" interface, so you can type in what you need to get to it quickly, and it has a tiled interface for your various devices rather than a list.
Recommended articles are provided that might be useful to you based on the products you own, and there are quick access tools for resetting a password and checking AppleCare coverage.
When booking a repair, there are new sorting and filtering capabilities for finding suitable repairs, with options that include Same-Day Repair, Appointments, and Distance. Apple's full notes for the update are below:
- It's easier than ever to access support tools and get help with all of your Apple products
- Booking a reservation has a fresh look and feel, including enhanced sorting and filtering capabilities
- Performance enhancements and bug fixes (edited)
The Apple Support app can be downloaded from the App Store for free. [Direct Link]
Popular Stories
Last year, Apple launched CarPlay Ultra, the long-awaited next-generation version of its CarPlay software system for vehicles. Nearly nine months later, CarPlay Ultra is still limited to Aston Martin's latest luxury vehicles, but that should change fairly soon.
In May 2025, Apple said many other vehicle brands planned to offer CarPlay Ultra, including Hyundai, Kia, and Genesis.
In his Powe...
Apple today confirmed to Reuters that it has acquired Q.ai, an Israeli startup that is working on artificial intelligence technology for audio.
Apple paid close to $2 billion for Q.ai, according to sources cited by the Financial Times. That would make this Apple's second-biggest acquisition ever, after it paid $3 billion for the popular headphone and audio brand Beats in 2014.
Q.ai has...
The calendar has turned to February, and a new report indicates that Apple's next product launch is "imminent," in the form of new MacBook Pro models.
"All signs point to an imminent launch of next-generation MacBook Pros that retain the current form factor but deliver faster chips," Bloomberg's Mark Gurman said on Sunday. "I'm told the new models — code-named J714 and J716 — are slated...
Apple recently updated its online store with a new ordering process for Macs, including the MacBook Air, MacBook Pro, iMac, Mac mini, Mac Studio, and Mac Pro.
There used to be a handful of standard configurations available for each Mac, but now you must configure a Mac entirely from scratch on a feature-by-feature basis. In other words, ordering a new Mac now works much like ordering an...
Apple is planning to launch new MacBook Pro models with M5 Pro and M5 Max chips alongside macOS 26.3, according to Bloomberg's Mark Gurman.
"Apple's faster MacBook Pros are planned for the macOS 26.3 release cycle," wrote Gurman, in his Power On newsletter today.
"I'm told the new models — code-named J714 and J716 — are slated for the macOS 26.3 software cycle, which runs from...
