iOS 15.7.1 Release Candidate Breaking Face ID for Some iPhone Users - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

iOS 15.7.1 Release Candidate Breaking Face ID for Some iPhone Users

The iOS 15.7.1 Release Candidate made available earlier this week appears to prevent Face ID from working on at least some iPhones, according to user reports across Reddit and Twitter. Affected devices include iPhone 12 Pro and iPhone 13 Pro models at a minimum, but it is quite possible that other models are impacted too.

Face ID iPhone 13
Affected users who attempt to reset Face ID on their iPhone receive a "Face ID Is Not Available" error, resulting in facial recognition being completely broken. It is unclear what the cause of the issue is or whether Apple is aware of the problem. We have reached out to Apple for comment on the matter and will update this story if we hear back.

Release Candidates usually end up being identical to the final release for iOS updates, but it's possible that Apple could release a new Release Candidate with a fix ahead of iOS 15.7.1's expected release to the public next week.

Some users are not interested in updating to iOS 16, so it is important that Apple addresses this issue in iOS 15.7.1. There are also some devices that are compatible with iOS 15 but not iOS 16, including the iPhone 6s, iPhone‌ 6s Plus, first-generation iPhone SE, seventh-generation iPod touch, ‌iPhone‌ 7, and ‌iPhone‌ 7 Plus.

(Thanks, @AppleSWUpdates!)

Related Forum: iOS 15

Popular Stories

Apple Watch Ultra 2 Black Titanium

New Apple Watch Series 12 and Apple Watch Ultra 4 Features Revealed

Sunday August 30, 2026 7:54 am PDT by
Bloomberg's Mark Gurman today further outlined what to expect from the Apple Watch Series 12 and Apple Watch Ultra 4 set to be unveiled on September 9. While it was initially rumored that Touch ID may be coming to the Apple Watch this year, Gurman reiterated that he does not expect the Series 12 or Ultra 4 to have any major design changes compared to the current Series 11 and Ultra 3 models. ...
Mac mini vs Studio Feature Sans Text 1

Apple Caught Off Guard by AI Demand for Mac Mini and Mac Studio

Sunday August 30, 2026 8:52 am PDT by
Apple's unusually timed announcement of new Mac mini and Mac Studio models this week was driven by unexpectedly strong enterprise appetite for AI hardware, according to The Information. Apple normally releases new Mac models in the autumn, closer to October or November, making this week's announcement unusually early, falling just before the anticipated arrival of new iPhone models. The...
Apple Event Logo

Apple Unveiled Four New Products This Week

Wednesday August 26, 2026 5:54 pm PDT by
Apple on Tuesday unveiled a new Mac mini with M6 and M5 Pro chip options, a new Mac Studio with M5 Max and M5 Ultra chip options, a new version of the Polishing Cloth with a lower price, and updated Magic Keyboards for Macs. To learn more about these products, read our coverage below: Apple Announces New Mac Mini With M6 and M5 Pro Chips and More Apple Unveils New Mac Studio With M5 Max...

Top Rated Comments

contacos Avatar
51 months ago
I had no idea there was even a 15.7.1 beta 🤯
Score: 23 Votes (Like | Disagree)
rjohnstone Avatar
51 months ago
Kwality Kontrol at it's finest. ;)
Score: 23 Votes (Like | Disagree)
sw1tcher Avatar
51 months ago
That's because Touch ID > Face ID

:p
Score: 23 Votes (Like | Disagree)
TheYayAreaLiving 🎗️ Avatar
51 months ago

"Release Candidates" ain't what they used to be.
I honestly miss the “Golden Master” era.
Score: 16 Votes (Like | Disagree)
51 months ago

I don't have Touch ID or Face ID on my iPod Touch, so I guess I don't have any worries.
“iOS 15.7.2 Release Candidate Breaking WiFi for some iPod Touch Users.”
Score: 15 Votes (Like | Disagree)
51 months ago
"Nudging" customers to iOS 16 by "accidentally" breaking FaceID in iOS 15.
Score: 14 Votes (Like | Disagree)

🔗 Related Apple News & Rumors

Stay updated with the latest Apple ecosystem news and verified rumors