Apple Investigating iPhone 14 Pro Models Freezing After Data Transfers

Apple is investigating a bug that may cause iPhone 14 Pro and ‌iPhone‌ 14 Pro Max models to freeze after customers transfer their data from an older ‌iPhone‌, the company said today in an internal memo obtained by MacRumors.

iphone 14 pro max deep purple
In the memo, Apple says it is "aware of this issue happening and is investigating." Apple specifically says that some customers may find their new ‌iPhone‌ 14 Pro or ‌iPhone‌ 14 Pro Max models freezing and becoming unresponsive after an iCloud restore or data transfer from their previous ‌iPhone‌ during the Quick Start process.

As a temporary fix, Apple advises customers to force restart their ‌iPhone‌ if it becomes unresponsive for more than five minutes. New ‌iPhone‌ 14 Pro customers faced a similar issue on Friday regarding device activation. While the ‌iPhone‌ 14 Pro ships with iOS 16, there is an available iOS 16.0.1 update that customers should install after setting up their new devices.

Related Forums: iOS 16, iPhone

Popular Stories

iphone air thickness

Apple Said to Cut iPhone Air Production Amid Underwhelming Sales

Friday October 17, 2025 8:29 am PDT by
Apple plans to cut production of the iPhone Air amid underwhelming sales performance, Japan's Mizuho Securities believes (via The Elec). The Japanese investment banking and securities firm claims that the iPhone 17 Pro and iPhone 17 Pro Max are seeing higher sales than their predecessors during the same period last year, while the standard iPhone 17 is a major success, performing...
iOS 26 Feature

iOS 26.1 to iOS 26.4 Will Add These New Features to Your iPhone

Saturday October 18, 2025 11:00 am PDT by
iOS 26 was released last month, but the software train never stops, and iOS 26.1 beta testing is already underway. So far, iOS 26.1 makes both Apple Intelligence and Live Translation on compatible AirPods available in additional languages, and it includes some other minor changes across the Apple Music, Calendar, Photos, Clock, and Safari apps. More features and changes will follow in future ...
iOS 26

iOS 26.0.2 Update for iPhones Coming Soon

Friday October 17, 2025 7:35 am PDT by
Apple's software engineers continue to internally test iOS 26.0.2, according to MacRumors logs, which have been a reliable indicator of upcoming iOS versions. iOS 26.0.2 will be a minor update that addresses bugs and/or security vulnerabilities, but we do not know any specific details yet. The update will likely be released by the end of next week. Last month, Apple released iOS 26.0.1,...
HomePod mini and Apple TV

Apple's Next Rumored Products: New HomePod Mini, Apple TV, and More

Thursday October 16, 2025 9:13 am PDT by
Apple on Wednesday updated the 14-inch MacBook Pro, iPad Pro, and Vision Pro with its next-generation M5 chip, but previous rumors have indicated that the company still plans to announce at least a few additional products before the end of the year. The following Apple products have at one point been rumored to be updated in 2025, although it is unclear if the timeframe for any of them has...
iPhone Siri Glow

Some Apple Employees Have 'Concerns' About iOS 26.4's Revamped Siri

Sunday October 19, 2025 7:39 am PDT by
iOS 26.4 is expected to introduce a revamped version of Siri powered by Apple Intelligence, but not everyone is satisfied with how well it works. In his Power On newsletter today, Bloomberg's Mark Gurman said some of Apple's software engineers have "concerns" about the overhauled Siri's performance. However, he did not provide any specific details about the shortcomings. iOS 26.4 will...
Apple iPad Pro hero M5

New iPad Pro Has Six Key Upgrades Beyond M5 Chip

Saturday October 18, 2025 10:57 am PDT by
While the new iPad Pro's headline feature is the M5 chip, the device has some other changes, including N1 and C1X chips, faster storage speeds, and more. With the M5 chip, the new iPad Pro has up to a 20% faster CPU and up to a 40% faster GPU compared to the previous model with the M4 chip, according to Geekbench 6 results. Keep in mind that 256GB and 512GB configurations have a 9-core CPU,...
14 inch MacBook Pro Keyboard

New 14-Inch MacBook Pro Has Two Key Upgrades Beyond the M5 Chip

Thursday October 16, 2025 8:31 am PDT by
Apple on Wednesday updated the 14-inch MacBook Pro base model with an M5 chip, and there are two key storage-related upgrades beyond that chip bump. First, Apple says the new 14-inch MacBook Pro offers up to 2× faster SSD performance than the equivalent previous-generation model, so read and write speeds should get a significant boost. Apple says it is using "the latest storage technology," ...
m4 macbook air blue

M5 MacBook Air Coming Spring 2026 With M5 Mac Studio and Mac Mini in Development

Thursday October 16, 2025 3:57 pm PDT by
Apple plans to launch MacBook Air models equipped with the new M5 chip in spring 2026, according to Bloomberg's Mark Gurman. Apple is also working on M5 Pro and M5 Max MacBook Pro models that will come early in the year. Neither the MacBook Pro models nor the MacBook Air models are expected to get design changes, with Apple focusing on simple chip upgrades. In the case of the MacBook Pro, a m...
ios 26 1 liquid glass opaque

iOS 26.1 Beta 4 Lets Users Control Liquid Glass Transparency with New Toggle

Monday October 20, 2025 10:57 am PDT by
With the fourth betas of iOS 26.1, iPadOS 26.1, and macOS 26.1, Apple has introduced a new setting that's designed to allow users to customize the look of Liquid Glass. The toggle lets users select from a clear look for Liquid Glass, or a tinted look. Clear is the current Liquid Glass design, which is more transparent and shows the background underneath buttons, bars, and menus, while tinted ...

Top Rated Comments

jonnyb098 Avatar
40 months ago
Ok this launch is officially a total —show…I remember the days when iPhones were damn near perfect out the box….day one….no patches needed.
Score: 37 Votes (Like | Disagree)
MrRom92 Avatar
40 months ago
I did not do a transfer using iCloud. I do not use iCloud. I restored from a local backup in iTunes, an iPhone backup that I’ve literally been maintaining since 2007. Thankfully everything seems to be okay on my 14 Pro Max as far as I can tell a day and a half in.

People here like to constantly talk smack about me still using iTunes for updates instead of OTA, and backups instead of iCloud; because “eeewwww that uses wires” and “that’s old!” But it’s increasingly proving itself to be the more reliable method of device management. Idk, keep enjoying the paid less secure/less functional alternative i guess.
Score: 35 Votes (Like | Disagree)
im2fast4u Avatar
40 months ago
Winter’s coming
Score: 24 Votes (Like | Disagree)
jonnyb098 Avatar
40 months ago

iPhones have come a LONG way and are much more complex than they were 10-15 years ago.
First that’s an excuse….second Apple has chosen to make things complicated. Hell iTunes was using mostly legacy code till a couple years ago…..20 years later.
I expect better from apple and when people just let stuff go and make excuses enables them to continue this garbage.
Score: 22 Votes (Like | Disagree)
jonnyb098 Avatar
40 months ago

I experienced it transferring from my 13 Pro. My 13 Pro said it finished transferring, and my 14 Pro was completely unresponsive. Luckily, it just needed a hard reboot, and it kept all the transferred data. It was a bit scary at first though.
That’s a really crummy customer experience for a $1000+ phone…not that “apple way”
Score: 19 Votes (Like | Disagree)
blackcatxh Avatar
40 months ago
iBug 16
Score: 18 Votes (Like | Disagree)