Notability Users Frustrated By Switch to Subscription Model Claim Violation of App Store Guidelines

Notability users have been left frustrated and annoyed after the developer of the popular Mac and iOS note-taking app revealed on Monday that it has switched to a subscription-based model, and that key features included in original app purchases will stop functioning after one year.

Notability Feature
Previously available as a one-off $8.99 purchase, Notability for iPhone, iPad, and Mac is now free to download on the App Store, but not all the features are available in the "freemium" version, and those that are included have editing limitations.

To get "the full Notability experience" offered by version 11.0 of the app now requires an annual $14.99 subscription, which includes unlimited note taking and access to additional features that are otherwise available as in-app purchases.

As far as it affects current users who purchased the full app, key features will become non-functional after one year, after which they will have to subscribe to retain the feature set they originally paid for. In other words, no grandfathering scheme is currently being offered. Addressed to those users, a Medium post from the Notability Blog explains:

Thank you for your support all these years. You will be able to continue using Notability as you do now for the next year for free. You will continue to have access to any items or technology you previously purchased. If you would like access to more premium content or technology like MyScript's Handwriting Recognition and Math Conversion, you may choose to subscribe at any point. After the year is up, you can choose to become an annual subscriber or use the free version of Notability.

Thousands of Notability users have taken to Twitter and Reddit to express their frustration with the unexpected change.


As many users have pointed out, on the face of it, the change appears to violate Apple's App Store Review Guidelines, which state "if you are changing your existing app to a subscription-based business model, you should not take away the primary functionality existing users have already paid for." We've reached out to both Notability and Apple for comment.

Notability has garnered an Apple Editors' Choice spot and is regularly a top-ranked app worldwide on the App Store. The app has gained widespread popularity with students and teachers alike, as it includes a variety of note-taking, journaling, and drawing tools, and can be used to mark up imported documents.

The other popular note-taking app for iOS and Mac that Notability is often compared to is GoodNotes, which remains available as a one-off $7.99 purchase on the App Store.

Several popular apps have switched to subscription models in recent years as a way to stave off dwindling income after years of free updates, but some developers have taken a different and less divisive approach.

For example, just over a year ago the developers of popular paid-for camera app Halide released Halide Mark II as a whole new app, and gave it to all users of the original app for free, with all the new features and updates free for a year. After the year is up, the app continues to work, but to get additional features requires an optional subscription or a one-time purchase.

Popular Stories

iOS 26 Feature

iOS 26.1 to iOS 26.4 Will Add These New Features to Your iPhone

Saturday October 18, 2025 11:00 am PDT by
iOS 26 was released last month, but the software train never stops, and iOS 26.1 beta testing is already underway. So far, iOS 26.1 makes both Apple Intelligence and Live Translation on compatible AirPods available in additional languages, and it includes some other minor changes across the Apple Music, Calendar, Photos, Clock, and Safari apps. More features and changes will follow in future ...
ios 26 1 liquid glass opaque

iOS 26.1 Beta 4 Lets Users Control Liquid Glass Transparency with New Toggle

Monday October 20, 2025 10:57 am PDT by
With the fourth betas of iOS 26.1, iPadOS 26.1, and macOS 26.1, Apple has introduced a new setting that's designed to allow users to customize the look of Liquid Glass. The toggle lets users select from a clear look for Liquid Glass, or a tinted look. Clear is the current Liquid Glass design, which is more transparent and shows the background underneath buttons, bars, and menus, while tinted ...
iPhone Siri Glow

Some Apple Employees Have 'Concerns' About iOS 26.4's Revamped Siri

Sunday October 19, 2025 7:39 am PDT by
iOS 26.4 is expected to introduce a revamped version of Siri powered by Apple Intelligence, but not everyone is satisfied with how well it works. In his Power On newsletter today, Bloomberg's Mark Gurman said some of Apple's software engineers have "concerns" about the overhauled Siri's performance. However, he did not provide any specific details about the shortcomings. iOS 26.4 will...
iOS 26

iOS 26.0.2 Update for iPhones Coming Soon

Friday October 17, 2025 7:35 am PDT by
Apple's software engineers continue to internally test iOS 26.0.2, according to MacRumors logs, which have been a reliable indicator of upcoming iOS versions. iOS 26.0.2 will be a minor update that addresses bugs and/or security vulnerabilities, but we do not know any specific details yet. The update will likely be released by the end of next week. Last month, Apple released iOS 26.0.1,...
Apple iPad Pro hero M5

New iPad Pro Has Six Key Upgrades Beyond M5 Chip

Saturday October 18, 2025 10:57 am PDT by
While the new iPad Pro's headline feature is the M5 chip, the device has some other changes, including N1 and C1X chips, faster storage speeds, and more. With the M5 chip, the new iPad Pro has up to a 20% faster CPU and up to a 40% faster GPU compared to the previous model with the M4 chip, according to Geekbench 6 results. Keep in mind that 256GB and 512GB configurations have a 9-core CPU,...
maxresdefault

Here's How the iOS 26.1 Transparency Toggle Changes Liquid Glass

Monday October 20, 2025 1:55 pm PDT by
With the fourth beta of iOS 26.1, Apple added a toggle that makes Liquid Glass more opaque and reduces transparency. We tested the beta to see where the toggle works and what it looks like. Subscribe to the MacRumors YouTube channel for more videos. If you have the latest iOS 26.1 beta, you can go to Settings > Display and Brightness to get to the new option. Tap on Liquid Glass, then...
iOS 26

What's New in iOS 26.1 Beta 4

Monday October 20, 2025 1:02 pm PDT by
Even though we're at the fourth beta of iOS 26.1, Apple is continuing to add new features. In fact, the fourth beta has some of the biggest changes that we'll get when iOS 26.1 releases to the public later this month. We've rounded up what's new below. Liquid Glass Transparency Toggle Apple added a toggle for customizing the look of Liquid Glass. In Settings > Display and Brightness,...
HomePod mini and Apple TV

Apple's Next Rumored Products: New HomePod Mini, Apple TV, and More

Thursday October 16, 2025 9:13 am PDT by
Apple on Wednesday updated the 14-inch MacBook Pro, iPad Pro, and Vision Pro with its next-generation M5 chip, but previous rumors have indicated that the company still plans to announce at least a few additional products before the end of the year. The following Apple products have at one point been rumored to be updated in 2025, although it is unclear if the timeframe for any of them has...
kohler toilet sensor

Kohler Launches $600 iPhone-Connected Toilet Camera That Monitors Your Health Through Waste Analysis

Monday October 20, 2025 1:42 pm PDT by
Kohler is expanding its line of bathroom products with Dekoda, an iPhone-connected device that's designed to be attached to a toilet rim (via The Verge). The device's included "sensors" point into the toilet bowl, allowing it to analyze what goes on in the bathroom. According to Kohler, Dekoda is a health tracker that can monitor gut health and hydration, as well as detect the presence of...

Top Rated Comments

Andy-V Avatar
52 months ago
You don't do that.

If you want to move to a subscription model, you launch a new version and leave the old one alone. You don't remove stuff people have paid for and demand more cash.
Score: 128 Votes (Like | Disagree)
5097842 Avatar
52 months ago
If they want to transition to a subscription model, they should rename this version “Notability Classic” and freeze the feature set, while providing security updates and bug fixes. Going forward they can sell the new subscription based Notability. Grandfathering is the right thing to do.
Score: 70 Votes (Like | Disagree)
furi0usbee Avatar
52 months ago

I dislike subscriptions as much as the next guy, but I can see why the developers need to have a source of income to keep up development. I personally prefer the system used in apps like Agenda where you only (voluntarily) pay for new features as they are released and get to keep any feature you've previously bought indefinitely.
We are not talking about liking/disliking subscriptions. We are talking about someone paying for an app with "features" and then having the rug pulled out from under them. Please do not conflate subscriptions with douchebaggery.
Score: 63 Votes (Like | Disagree)
Quu Avatar
52 months ago
Very clear case of them violating the app store guidelines. I hope Apple comes down on them over this.
Score: 60 Votes (Like | Disagree)
LuminousFX Avatar
52 months ago
Taken from subreddit here: [MEDIA=reddit]apple/comments/qkgt7g[/MEDIA]


Report them here: https://reportaproblem.apple.com/store/360593530/select/fraudulent

Copy/Paste if you want: As of the new update to Notability (version 11.0), the developer has stated those who purchased the app before it was free will only have the functionality they paid for, for the next year, and will then be downgraded to the free version. This is against App Store guidelines section 3.1.2(a) which states that an app switching to a subscription model cannot remove features for those who have previously purchased the app.
Score: 40 Votes (Like | Disagree)
GumaRodak Avatar
52 months ago
Legal stealing
Score: 33 Votes (Like | Disagree)