Apple today updated its Apple Support app to version 4.2, introducing a few useful new features to streamline the app's usefulness for getting service and support for Apple devices.
The section of the app that provides coverage details now offers up more information about benefits and service options, plus you can now get reminders about your upcoming Genius Bar or Apple Authorized Service Provider reservations sent by text message or phone.
Though not mentioned in the release notes, the update introduces a new Check Coverage App Clip for those who do not have the Apple Support app installed. If you go to Apple's Check Coverage website on an iPhone without the app, you will be able to use the App Clip to see device information without needing to download the full Apple Support app.
The Apple Support app is designed to provide an easy to use resource on the iPhone and iPad for getting help with hardware issues. It is a free app that can be downloaded from the App Store. [Direct Link]
Wednesday August 26, 2026 9:40 am PDT by Joe Rossignol
If you dial Apple Support's phone number 1-800-APL-CARE from the U.S. or Canada, there is a good chance that an AI-powered support assistant will now answer.
While many of Apple's phone systems already had a basic automated operator, the Apple Support phone line is now using a voice powered by generative AI. The assistant can answer questions and troubleshoot issues with your Apple products, ...
Sunday September 13, 2026 3:00 am PDT by Eric Slivka
Update 10:04 a.m.: iOS 27 is rolling out now, though it may take a bit for all users to see it, so keep checking!
Apple is about to release iOS 27, which will finally deliver more advanced Siri AI capabilities as well as a variety of other refinements, improvements, and new features to iPhones. It's Apple's biggest software update of the year, and Apple announced at Wednesday's iPhone event...
Monday September 14, 2026 9:00 am PDT by Joe Rossignol
Update — 10 a.m. Pacific Time: Apple has released iOS 27.
During its iPhone 18 Pro and iPhone Duo event last week, Apple announced that iOS 27 will be released widely on Monday, September 14.
iOS 27 should be available around 10 a.m. Pacific Time / 1 p.m. Eastern Time today via the Settings app, under General → Software Update.
Below, we have highlighted eight new features and...