Got a tip for us?Let us know

a. Send us an email
b. Anonymous form

Apple Confirms Some Users Currently Unable to Access the App Store, Apple Music, and iTunes [Updated]

Friday February 1, 2019 6:58 AM PST by Joe Rossignol

We're seeing an increasing number of reports across Reddit and Twitter from iOS 11 users who have been unable to access Apple services such as the App Store, Apple Music, and iTunes since as early as Thursday morning.

Apple's system status page does not yet reflect any issues with any of its services beyond Group FaceTime being temporarily unavailable.

The underlying cause is unclear. We'll update if we learn more.

Updated: Apple's system status page now acknowledges that some users "may be unable to access" or make purchases on the ‌App Store‌ and iTunes, while ‌Apple Music‌ may be "unavailable or slow" for some users.

Tag: System Status

Related Forum: iOS 11

Top Rated Comments

itsmilo

92 months ago

Mine keeps asking me to update the same app all over again even though I have already updated it (iOS 12)

Score: 6 Votes (Like | Disagree)

Marinier

92 months ago

I am having a different issue. I am on iOS 12 and some of my apps (Skype) keep saying I need to update them even though I keep updating them.

Same issue with Skype and Telegram. They tell it is on Apple severs side. It continues more than 24 hours at this moment.

Score: 5 Votes (Like | Disagree)

ButteryScrollin

92 months ago

lol upgrade you slackers.

Score: 4 Votes (Like | Disagree)

Scottsoapbox

92 months ago

To fix group facetime, we needed to disable all software and hardware older than one year. Luckily, the new iPhone is our best one yet and is available for purchase online or at your nearest Apple community engagement center (previously "store").

Score: 4 Votes (Like | Disagree)

Stuipdboy1000

92 months ago

Mine keeps asking me to update the same app all over again even though I have already updated it (iOS 12)

Oh good, it’s not just me then!

Score: 4 Votes (Like | Disagree)

timborama

92 months ago

Why would you want iOS11 anyways?

It’s faster. Upgraded one phone by mistake, and it’s noticeably slower on iOS 12.

App Store working just fine on iOS 11.

Score: 3 Votes (Like | Disagree)

Read All Comments

Popular Stories

Apple's CarPlay Ultra to Expand to These Vehicle Brands Later This Year

Sunday February 1, 2026 10:08 am PST by Joe Rossignol

Last year, Apple launched CarPlay Ultra, the long-awaited next-generation version of its CarPlay software system for vehicles. Nearly nine months later, CarPlay Ultra is still limited to Aston Martin's latest luxury vehicles, but that should change fairly soon. In May 2025, Apple said many other vehicle brands planned to offer CarPlay Ultra, including Hyundai, Kia, and Genesis. In his Powe...

• 88 comments

Apple's Next Launch is 'Imminent'

Sunday February 1, 2026 12:31 pm PST by Joe Rossignol

The calendar has turned to February, and a new report indicates that Apple's next product launch is "imminent," in the form of new MacBook Pro models. "All signs point to an imminent launch of next-generation MacBook Pros that retain the current form factor but deliver faster chips," Bloomberg's Mark Gurman said on Sunday. "I'm told the new models — code-named J714 and J716 — are slated...

New MacBook Pros Reportedly Launching Alongside macOS 26.3

Sunday February 1, 2026 5:42 am PST by Joe Rossignol

Apple is planning to launch new MacBook Pro models with M5 Pro and M5 Max chips alongside macOS 26.3, according to Bloomberg's Mark Gurman. "Apple's faster MacBook Pros are planned for the macOS 26.3 release cycle," wrote Gurman, in his Power On newsletter today. "I'm told the new models — code-named J714 and J716 — are slated for the macOS 26.3 software cycle, which runs from...

• 137 comments

iOS 26.3 and iOS 26.4 Will Add These New Features to Your iPhone

Tuesday February 3, 2026 7:47 am PST by Joe Rossignol

We are still waiting for the iOS 26.3 Release Candidate to come out, so the first iOS 26.4 beta is likely still at least a week or two away. Following beta testing, iOS 26.4 will likely be released to the general public in March or April. Below, we have recapped known or rumored iOS 26.3 and iOS 26.4 features so far. iOS 26.3 iPhone to Android Transfer Tool iOS 26.3 makes it easier...

• 25 comments

Apple Gives Final Warning to Home App Users

Tuesday February 3, 2026 8:55 am PST by Joe Rossignol

In 2022, Apple introduced a new Apple Home architecture that is "more reliable and efficient," and the deadline to upgrade and avoid issues is fast approaching. In an email this week, Apple gave customers a final reminder to upgrade their Home app by February 10, 2026. Apple says users who do not upgrade may experience issues with accessories and automations, or lose access to their smart...

• 42 comments