Apple Support App Gains New Look and Revamped Reservation System - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Apple Support App Gains New Look and Revamped Reservation System

Apple today updated its Apple Support app with new functionality that makes it easier to make a reservation for service in an Apple retail location or from an Apple Authorized Service Provider.

apple support app
The update revamps the look of the reservation system, giving it improved organization for quicker access to devices, support tools, and more. The app now opens with a "Tell us what's happening" interface, so you can type in what you need to get to it quickly, and it has a tiled interface for your various devices rather than a list.

Recommended articles are provided that might be useful to you based on the products you own, and there are quick access tools for resetting a password and checking AppleCare coverage.

When booking a repair, there are new sorting and filtering capabilities for finding suitable repairs, with options that include Same-Day Repair, Appointments, and Distance. Apple's full notes for the update are below:

- It's easier than ever to access support tools and get help with all of your Apple products
- Booking a reservation has a fresh look and feel, including enhanced sorting and filtering capabilities
- Performance enhancements and bug fixes (edited)

The Apple Support app can be downloaded from the App Store for free. [Direct Link]

Popular Stories

Apple Support App General Feature

1-800-APL-CARE Now Connects You With AI Assistant Instead of Human

Wednesday August 26, 2026 9:40 am PDT by
If you dial Apple Support's phone number 1-800-APL-CARE from the U.S. or Canada, there is a good chance that an AI-powered support assistant will now answer. While many of Apple's phone systems already had a basic automated operator, the Apple Support phone line is now using a voice powered by generative AI. The assistant can answer questions and troubleshoot issues with your Apple products, ...
iOS 27 Next to iPhone

Here's When iOS 27 Rolls Out Today in Every Time Zone [Update: It's Out]

Sunday September 13, 2026 3:00 am PDT by
Update 10:04 a.m.: iOS 27 is rolling out now, though it may take a bit for all users to see it, so keep checking! Apple is about to release iOS 27, which will finally deliver more advanced Siri AI capabilities as well as a variety of other refinements, improvements, and new features to iPhones. It's Apple's biggest software update of the year, and Apple announced at Wednesday's iPhone event...
iOS 27 Icon iPhone

iOS 27 Available Now With These 8 New Features

Monday September 14, 2026 9:00 am PDT by
Update — 10 a.m. Pacific Time: Apple has released iOS 27. During its iPhone 18 Pro and iPhone Duo event last week, Apple announced that iOS 27 will be released widely on Monday, September 14. iOS 27 should be available around 10 a.m. Pacific Time / 1 p.m. Eastern Time today via the Settings app, under General → Software Update. Below, we have highlighted eight new features and...

Top Rated Comments

vegetassj4 Avatar
51 months ago
Yeah, but where are the ads? We want more ads.
Score: 5 Votes (Like | Disagree)
51 months ago
Looks better but don’t think much has changed.
Score: 2 Votes (Like | Disagree)
51 months ago
Apple's support is really bad.. The only thing they can do is to ask for restarting and resetting SMC, or 'wipe your device and see if it works'
Score: 1 Votes (Like | Disagree)
fatTribble Avatar
51 months ago

Yeah, but where are the ads? We want more ads.
Go TRS-80! 🤓
Score: 1 Votes (Like | Disagree)
trhoffmann Avatar
51 months ago
I haven’t had the need for Apple support for any products I’ve bought since I had a hard drive failure on my CoreDuo 24” iMac in 2005. So, I’ve never really looked into this app. It looks fairly comprehensive. I’ll keep it in mind if I ever need support.

I liked being able to check the AppleCare+ status of all my devices in one place.
Score: 1 Votes (Like | Disagree)

🔗 Related Apple News & Rumors

Stay updated with the latest Apple ecosystem news and verified rumors