Verizon today announced that it will not disconnect individual customers and small businesses unable to pay their bills through June 30.

verizonlogo
Service will not be terminated, and no late fees will be collected, a policy that applies to postpaid wireless, residential, and small business customers that notify Verizon of an inability to pay their bills. Those who are experiencing financial trouble and need their fees waived will need to follow Verizon's instructions and fill out a form on the website to avoid fees.

Verizon has been waiving late fees and keeping customers connected since March after signing the FCC's "Keep Americans Connected" pledge.

Verizon has also provided customers with an extra 15GB of hotspot data for free in April and May. Verizon customers with consumer and small business shared data plans, hotspots, and jetpacks have automatically been provided with 15GB of data, which, for May, can be used from May 1 through May 31.

Tag: Verizon

Top Rated Comments

kohlson Avatar
kohlson
72 months ago
I've been a VZ customer for many years. While they've had their pros and cons, this is nice to see.


You have to notify the company in advance in order to not be charged late fees?
I don't see an issue with this. If you can't pay right away, I would think it would be only courteous. And it keeps all their customers from deferring a month or two, with no apparent explanation.
Score: 5 Votes (Like | Disagree)
E pow Avatar
E pow
72 months ago
Another reason why I love Verizon, my cell phone provider. Sometimes its the little things, just being sensitive to customers situations can go a long way. While this may not apply to me, just knowing my cell provider is thinking about the others in need makes me smile.
Score: 3 Votes (Like | Disagree)
Mpalmieri1203 Avatar
Mpalmieri1203
72 months ago

Another reason why I love Verizon, my cell phone provider. Sometimes its the little things, just being sensitive to customers situations can go a long way. While this may not apply to me, just knowing my cell provider is thinking about the others in need makes me smile.
This costs them nothing to do. Want to help customers? Give them a month for free.

Just bought my way out of Verizon and headed to Mint.
Score: 3 Votes (Like | Disagree)
nylonsteel Avatar
nylonsteel
72 months ago
i'm not a fan of phone companies (all)
tried the others in my past
but verizon has been pretty good to me lately...
keep it up
Score: 2 Votes (Like | Disagree)
dragoon2745 Avatar
dragoon2745
72 months ago
You have to notify the company in advance in order to not be charged late fees?
Score: 2 Votes (Like | Disagree)
newyorksole Avatar
newyorksole
72 months ago

This costs them nothing to do. Want to help customers? Give them a month for free.

Just bought my way out of Verizon and headed to Mint.
Yeah I mean I’m a big advocate of “hey at least they’re doing SOMETHING. they could just as easily do nothing.”

But in this case.... All of the extra fees and charges they normally charge.... They can get away with giving customers a month free or reduced bills.
Score: 1 Votes (Like | Disagree)
Read All Comments

Popular Stories

iOS 26 Feature

iOS 26.1 to iOS 26.4 Will Add These New Features to Your iPhone

Saturday October 18, 2025 11:00 am PDT by
iOS 26 was released last month, but the software train never stops, and iOS 26.1 beta testing is already underway. So far, iOS 26.1 makes both Apple Intelligence and Live Translation on compatible AirPods available in additional languages, and it includes some other minor changes across the Apple Music, Calendar, Photos, Clock, and Safari apps. More features and changes will follow in future ...
Read Full Article • 110 comments
ios 26 1 liquid glass opaque

iOS 26.1 Beta 4 Lets Users Control Liquid Glass Transparency with New Toggle

Monday October 20, 2025 10:57 am PDT by
With the fourth betas of iOS 26.1, iPadOS 26.1, and macOS 26.1, Apple has introduced a new setting that's designed to allow users to customize the look of Liquid Glass. The toggle lets users select from a clear look for Liquid Glass, or a tinted look. Clear is the current Liquid Glass design, which is more transparent and shows the background underneath buttons, bars, and menus, while tinted ...
Read Full Article • 206 comments
iPhone Siri Glow

Some Apple Employees Have 'Concerns' About iOS 26.4's Revamped Siri

Sunday October 19, 2025 7:39 am PDT by
iOS 26.4 is expected to introduce a revamped version of Siri powered by Apple Intelligence, but not everyone is satisfied with how well it works. In his Power On newsletter today, Bloomberg's Mark Gurman said some of Apple's software engineers have "concerns" about the overhauled Siri's performance. However, he did not provide any specific details about the shortcomings. iOS 26.4 will...
Read Full Article • 353 comments
iOS 26

iOS 26.0.2 Update for iPhones Coming Soon

Friday October 17, 2025 7:35 am PDT by
Apple's software engineers continue to internally test iOS 26.0.2, according to MacRumors logs, which have been a reliable indicator of upcoming iOS versions. iOS 26.0.2 will be a minor update that addresses bugs and/or security vulnerabilities, but we do not know any specific details yet. The update will likely be released by the end of next week. Last month, Apple released iOS 26.0.1,...
Read Full Article • 48 comments
Apple iPad Pro hero M5

New iPad Pro Has Six Key Upgrades Beyond M5 Chip

Saturday October 18, 2025 10:57 am PDT by
While the new iPad Pro's headline feature is the M5 chip, the device has some other changes, including N1 and C1X chips, faster storage speeds, and more. With the M5 chip, the new iPad Pro has up to a 20% faster CPU and up to a 40% faster GPU compared to the previous model with the M4 chip, according to Geekbench 6 results. Keep in mind that 256GB and 512GB configurations have a 9-core CPU,...
Read Full Article • 100 comments
maxresdefault

Here's How the iOS 26.1 Transparency Toggle Changes Liquid Glass

Monday October 20, 2025 1:55 pm PDT by
With the fourth beta of iOS 26.1, Apple added a toggle that makes Liquid Glass more opaque and reduces transparency. We tested the beta to see where the toggle works and what it looks like. Subscribe to the MacRumors YouTube channel for more videos. If you have the latest iOS 26.1 beta, you can go to Settings > Display and Brightness to get to the new option. Tap on Liquid Glass, then...
Read Full Article • 153 comments
HomePod mini and Apple TV

Apple's Next Rumored Products: New HomePod Mini, Apple TV, and More

Thursday October 16, 2025 9:13 am PDT by
Apple on Wednesday updated the 14-inch MacBook Pro, iPad Pro, and Vision Pro with its next-generation M5 chip, but previous rumors have indicated that the company still plans to announce at least a few additional products before the end of the year. The following Apple products have at one point been rumored to be updated in 2025, although it is unclear if the timeframe for any of them has...
Read Full Article • 94 comments
iOS 26

What's New in iOS 26.1 Beta 4

Monday October 20, 2025 1:02 pm PDT by
Even though we're at the fourth beta of iOS 26.1, Apple is continuing to add new features. In fact, the fourth beta has some of the biggest changes that we'll get when iOS 26.1 releases to the public later this month. We've rounded up what's new below. Liquid Glass Transparency Toggle Apple added a toggle for customizing the look of Liquid Glass. In Settings > Display and Brightness,...
Read Full Article • 34 comments
kohler toilet sensor

Kohler Launches $600 iPhone-Connected Toilet Camera That Monitors Your Health Through Waste Analysis

Monday October 20, 2025 1:42 pm PDT by
Kohler is expanding its line of bathroom products with Dekoda, an iPhone-connected device that's designed to be attached to a toilet rim (via The Verge). The device's included "sensors" point into the toilet bowl, allowing it to analyze what goes on in the bathroom. According to Kohler, Dekoda is a health tracker that can monitor gut health and hydration, as well as detect the presence of...
Read Full Article • 188 comments